Terms of Service

Services are offered on a monthly subscription basis (Starter, Diamond Plus, Growth) plus a one-time setup fee. Monthly fees are billed in advance on the anniversary of your start date.

The one-time setup fee is charged at the time of sign-up and is non-refundable once onboarding work has commenced. If we have not begun work, a full refund of the setup fee may be requested within 3 business days.

All payments are processed securely through Stripe. By providing payment information, you authorize us to charge your payment method for all fees owed. You agree to maintain a valid payment method on file.

If a payment fails, we will notify you and attempt to re-charge within 5 business days. Services may be paused after a second failed attempt. A 1.5% monthly late fee may apply to outstanding balances past 30 days.

We reserve the right to modify pricing with 30 days' written notice. Continued use of services after the notice period constitutes acceptance of the new pricing.

You may cancel your subscription at any time by contacting us at jetzidigital@gmail.com or through your client portal. Cancellation takes effect at the end of the current billing cycle. We do not prorate partial months.

Monthly subscription fees are non-refundable once a billing period has begun. Setup fees are non-refundable after onboarding has commenced (see Section 4.2). Exceptions may be considered at our sole discretion in cases of documented service failure on our part.

Upon cancellation or termination of services, access to your client portal, CRM, managed marketing services, and the hosting and public deployment of your website will cease at the conclusion of the paid billing cycle. Because websites are provided under a managed subscription model (Website-as-a-Service), discontinuation of subscription payments results in the deactivation and unpublishing of the website. The Client retains all rights to its domain name (provided it was registered directly by the Client) and its external third-party profiles (such as Google Business Profile and social media accounts).

Jetzi Digital retains exclusive ownership of all proprietary processes, systems, frameworks, design architectures, templates, source code, software components, and know-how used to build and deliver the services. Our website content, branding, and technology solutions are fully protected by copyright, trademark, and applicable intellectual property laws.

You retain sole ownership of all trademarks, logos, copy, photographs, and business materials you provide to us ("Client Content"). You grant us a limited, non-exclusive, royalty-free license to use Client Content solely to construct, host, and maintain your digital presence and perform the contracted services.

The commercial relationship between the parties is governed by the following ownership and licensing principles:

• Website Use License (WaaS): All websites, landing pages, visual layouts, technical architectures, source code, integrations, and content systems provided or developed by Jetzi Digital are delivered as an ongoing managed service (Website-as-a-Service). The Client is granted an exclusive, non-transferable, non-sublicensable, and strictly revocable license to utilize and publicly display the website, conditioned upon maintaining an active, fully paid subscription. Engaging our services does not constitute an assignment, sale, transfer of copyright, or delivery of underlying source code or intellectual property to the Client.
• Continuity and Expiration of License: Website hosting, technical support, security maintenance, and public availability remain active exclusively while the Client's account remains in good standing. In the event of service cancellation, voluntary termination, or suspension due to non-payment, the website license immediately terminates and the website will be unpublished. The Client is not entitled to source code exports, proprietary design extractions, or migration of the managed web infrastructure to third-party hosting environments.
• Marketing Services & Digital Tools: Google Business Profile management, local SEO optimization, digital campaigns, review generation tools, and CRM access are provided solely as continuous professional services during an active subscription.
• Client-Owned Assets: Third-party accounts registered in the Client's name — including Google Business Profile listings, social media accounts, and independently registered domain names — remain the exclusive property of the Client. Upon settlement of any outstanding invoices, Jetzi Digital will relinquish administrative access so the Client retains direct control over these independent platforms.

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to conflict of law provisions.

Before filing any formal claim, you agree to first contact us at jetzidigital@gmail.com and attempt to resolve the dispute informally within 30 days.

If informal resolution fails, any dispute shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, in Kansas City, Missouri. The arbitrator's award shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

Class Action Waiver: You agree that any arbitration shall be conducted on an individual basis and not as a class, collective, or representative action.